Commercial Digital Resource

In February 2025, our Commercial Online and Mobile Banking platforms, are getting an upgrade!

This Commercial Digital Resource Page will cover critical information regarding dates, action items, and resources available to prepare you for the upgrade.

New Features:

	New User Experience – User-friendly modern design
	Zelle^® for Business – Effortlessly send and receive payments with the newly added Zelle^® for Business service New User Management and Reporting Tools – Assign online user access, limits and controls with our robust self-administration option and review your account activity and trends with our reporting tools.
	Single Sign-on – Now easily access ACH, BillPay, Check Reorders, MyCardStatement, Positive Pay and Zelle^® with just one login—simplifying your workflows
	Quickbooks – Easily connect your commercial accounts with Quickbooks for a more efficient way to manage your business finances

Important Dates to Remember:

Pre-Launch:

Starting today - In preparation for the launch of our new digital banking experience, please ensure all online banking users in your office update their cell phones and email addresses by contacting your Relationship Manager, visiting one of our banking offices, or contacting our Client Solutions Center at (813) 872-1200.

If you wish to have access to your account records during the outage, please print/download your statements now.

February 7, 2025, 12 p.m. - February 9, 2025, 5 p.m. | Online and mobile banking is unavailable during this time.

February 7, 2025, 12 p.m. - February 10, 2025, 9 a.m. | Mobile Deposits – You will not be able to process mobile deposits during this time.

February 10, 2025, 9 a.m.-The Bank of Tampa's new Online Banking is live and the new mobile app is now available for download in the Apple and Google Play Store; search "Bank of Tampa: Mobile Banking." Once your download is complete, do not forget to delete your old Bank of Tampa app from your phone.

Please Note: All dates are subject to change.

Post Launch:

	QuickBooks/Quicken – Starting February 10, 2025, to avoid disruption, you will need to take action and configure your QuickBooks to the new digital banking platform.
	Setup Alerts – If you currently utilize Balance, Transaction, or Security Alerts, these will NOT convert to the new online and mobile platform and will need to be established upon initial Login.
	Bill Pay – If you are enrolled in Bill Pay, all previously established payees and scheduled one-time or recurring bill payments will be converted to the new online and mobile platform. Upon initial login, we recommend accessing Bill Pay and reviewing any scheduled payments, ensuring they were appropriately converted.
	Transfers – All previously scheduled, future-dated or recurring transfers will be converted to the new online and mobile platform. Upon initial login, we recommend accessing Transfers/Money Movement, located in the Online Activity Center, to ensure internal, external and Zelle^® transfers were converted correctly.