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The Bank of Tampa Website Privacy Notice

Effective Date: 09/16/2025

1. Introduction

The Bank of Tampa ("we," "our," or "us") is committed to protecting your privacy. This Website Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our online services.

2. Information We Collect

We may collect the following categories of nonpublic personal information (NPI):

  • Personal identifiers (e.g., name, address, email, phone number)
  • Financial information (e.g., account numbers, transaction history)
  • Online activity (e.g., IP address, browser type, pages visited)

Sensitive data (e.g., biometric data, if applicable) Additionally, if you use our mobile banking applications (Android or iOS) additional data that may be collected can include and are disclosed when installing our mobile applications:

  • Location – Precise Location
  • App Activity – Interactions that you have with our application
  • Contacts
  • Device or other IDs
  • Messages to include emails, SMS, or MMS, and Other in-app messages
  • Financial Information such as payment information or other financial information
  • App information and performance data
  • Photos and Videos (needed for remote deposit capture)
  • Personal information such as Name, Email Address, User IDs, Address, Phone number or other information

3. How We Use Your Information

We use information collected through our websites and mobile applications to operate our services, protect clients, and improve your experience. Specifically, we may use this information to:

Operate and service your accounts

  • Verify your identity and secure access to your accounts
  • Process transactions and provide services you request
  • Respond to applications, service requests, and questions
  • Meet legal, regulatory, and reporting obligations

Maintain site and app performance and enhance the digital experience

  • Monitor and troubleshoot site/app performance and server issues
  • Identify device, browser, or software compatibility problems
  • Understand how our digital channels are used so we can improve navigation, features, and content

Communicate and tailor information about our products and services

  • Share relevant updates and present content or offers that may be of interest
  • Measure the effectiveness of our communications and campaigns
  • Conduct analytics, market research, credit and risk analysis, and internal audits
  • Support product development and service enhancements, and make day-to-day business decisions

Manage risk, prevent fraud, and protect security

  • Monitor network activity and access logs
  • Detect, investigate, and help prevent fraud, abuse, or other prohibited activities
  • Enforce our terms and protect the security and integrity of our systems and clients

4. Sharing of Information

We may share information as described in our Consumer Privacy Notice, including with our affiliates and service providers who are bound by contract to use the information only for agreed purposes—and as otherwise allowed or required by law. You can review our current notice at: https://www.bankoftampa.com/static/pdf/tbot_privacy_notice_march2021.pdf.

  • We do not sell your sensitive personal data or biometric data.
  • Our legal basis for using personal information We collect, use, and share personal information only where permitted under applicable laws and regulations (for example, under financial privacy and data-protection laws) and as further described in our Consumer Privacy Notice. This includes obligations under Florida’s Information Protection Act (FIPA) and related federal banking requirements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Children's Privacy

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such data, we will delete it.

7. Updates to This Notice

We may update this Website Privacy Notice periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Website Privacy Notice, please contact The Bank of Tampa at 813-872-1200 or by mail at: P.O. Box One, Tampa, FL 33601